2018 Results

Total Training Hours, h
Employees 2016 2017 2018 2018/2017 (%)
Managers 29,814.00 37,284.00 30,514.00 82
Skilled employees 16,202.00 26,273.00 19,597.00 75
Office employees 1,342.00 1,861.00 44.00 2
Workers 48,942.00 29,492.00 36,283.00 123
Male 48,171.00 53,184.00 55,835.00 105
Female 48,129.00 40,222.00 30,603.00 76
Total 96,300.00 98,948.00 86,438.00 87
Annual Average Training Hours per Employee, h
Employees 2016 2017 2018 2018/2017 (%)
Managers 40.73 75.20 53.88 72
Skilled employees 10.80 16.70 41.96 251
Office employees 4.15 3.70 2.75 74
Workers 45.61 30.80 61.62 200
Male 33.62 38.80 59.16 152
Female 21.93 18.60 48.56 261
Total 26.54 28.00 53.87 192
Training Costs, ‘000 RUB
Number of Employees Covered by Production Training at TransContainer’s Sites, people
Distance Learning
Item For 6 months 2017 2018 2018/2017 (%)
Number of users (people) 2,450 1,863 76
Number of employees who participated in distance courses (people) 221 1,452 657
Number of employees who completed remote testing (people) 253 2,260 893
Number of distance learning hours (h) 1,700 6,965 410
Number of new courses (pcs) 10 16 160
Distance courses on professional development Marketing research as a tool providing for competitiveness in the transport market
Laws and regulations in the sphere of transportation
Services provided by TransContainer
Distance courses on managerial and personal performance Basis of time management
Management skills. Task assignment
Management skills. Delegation
Management skills. Control
Management skills. Feedback
Efficient conflict management
Stress management
Team building and development
Principles of efficient presentation
Employee motivation as per the motivation type
Distance courses on software operation Order fulfilment. Planner
Order fulfilment. Dispatcher
Training course on Siebel CRM of the Sales and Business Development block

Distance courses developed using the resources of the HR Management Department involving in-house experts solved a range of tasks:

  • maximum adjustment of training programmes to business demands and peculiarities;
  • higher engagement of the employees through the participation of experts in cross-functional projects for course development;
  • economic benefits from the reduction of budget costs for training;
  • mobility of training programme changes with regard to business demands;

The most popular training course of 2018 was Siebel CRM course designed upon the request from the Sales and Business Development block. The course was completed by 595 people.

The employees left positive feedback. The average score for utility, comprehensible wording, quality of training material and practical effect was 4.7 out of 5 points. Training efficiency was highly appreciated by the management.

Based on the experience gained, the design of new courses on basic Google services is planned for 2019.