Staff Assessment

In 2018, along with the Company’s approved system for assessment of candidates and employees under the principle of compliance with the position held, the Company implemented a project on assessment of the Executive Office and Branch Office staff responsible for TransContainer’s client service. The specialists completed a test in conflict management, client-oriented approach and stress tolerance. The survey covered more than 400 employees.

The test results revealed the underperformance areas so a programme of training events for 2019 was developed for the staff responsible for the TransContainer’s client service.